Terms of Service

1. These Regulations define the rules for using the website available at creepia.com and its subdomains (hereinafter: "Website" or "Platform"). 2. The owner and administrator of the Website is: Damian Polit conducting business activity, NIP: 6482813488 (hereinafter: "Administrator" or "Service Provider"). 3. Contact with the Administrator is possible via e-mail address: poczta@dpolit.pl. 4. The Creepia platform is a SaaS (Software as a Service) tool, enabling Users to create their own online stores for Minecraft game servers. 5. Minecraft legal notice: The Website is not affiliated with, authorized or supported by Mojang Studios, Microsoft Corporation or other entities that own the rights to the Minecraft game. 6. Registered details of the Service Provider: Damian Polit, Tax ID (NIP): 6482813488, address: ul. Przykładowa 1, 40-001 Katowice, Poland, e-mail: poczta@dpolit.pl, phone: +48 000 000 000. 7. These Regulations are made available free of charge via the Website in a form that allows them to be downloaded, saved and printed.

1. User (Client) – a natural person, legal person or organizational unit that creates an account on the Website. 2. Buyer (Player) – a third party who purchases services or virtual items in the Shop created by the User. 3. Shop – a separate space within the Website, managed by the User. 4. Platform Payment Operator – the entity processing payments for Creepia services (invoices, subscriptions, paid panel features): PayPro SA (Przelewy24), ul. Kanclerska 15, 60-327 Poznań, Poland, Tax ID: 779-236-98-30. 5. Shop Payment Operators – external payment entities that the User independently configures in their Shop to accept payments from Buyers. Platforms recommended by Creepia: Przelewy24 and HotPay. The User concludes separate agreements with chosen operators in their own name. 6. Commission – a fee charged by the Administrator on the User's Shop revenue: 6.5% for standard shops and 3.5% for shops with Premium status.

1. The Administrator provides only the technical infrastructure. The Administrator is not a seller of items or services offered in the Users' Shops. The parties to the sales contract are only: the User (seller) and the Buyer. 2. Exclusive User liability towards Buyers: The Administrator bears no responsibility for the User's failure to perform or improper performance of contracts with Buyers, including in particular: failure to issue a purchased rank, failure to deliver a service, product mismatch with description, delivery delays, or the quality of virtual goods offered. All claims related to a purchase in the Shop must be directed exclusively to the User – the Shop owner – not to the Platform Administrator. 3. The Administrator is not responsible for content published by Users in their Shops. 4. The User is obliged to independently define the regulations of their Shop, including their own sales conditions, return policy, and contact details.

1. Payments for Platform services (Creepia invoices, Premium feature fees) are handled by the official Creepia payment operator: PayPro SA (Przelewy24), ul. Kanclerska 15, 60-327 Poznań, Poland. Creepia uses Przelewy24 to collect all fees for services provided to Users within the Platform. 2. Shop payment gateways: The User independently configures a payment gateway in their Shop, entering into a separate agreement with the chosen operator. The Platform recommends: Przelewy24 (PayPro SA) and HotPay. The Administrator does not act as an intermediary in the flow of funds between Buyers and Users. 3. Commission model: The Administrator charges a commission on revenue generated by the User's Shop: - 6.5% – for standard shops, - 3.5% – for shops with Premium status. The commission is calculated on each successfully completed transaction in the Shop. 4. Invoicing: The commission is settled by means of a VAT invoice issued by the Administrator. An invoice is issued: - at the end of each calendar month, or - when the accrued commission balance exceeds 50 PLN – whichever condition is met first. Details of the billing model are available in the platform documentation. 5. The Administrator is not responsible for delays caused by banks or payment operators.

1. The User declares that they have full rights to run the game server. 2. The User undertakes to comply with the Minecraft game EULA (available at minecraft.net/eula). Detailed rules regarding EULA are described in §13 of these Regulations. 3. It is forbidden to use the Website for money laundering, illegal activities, or actions to the detriment of the Administrator, other Users, or Buyers. 4. Account suspension and deletion: The Administrator reserves the right to immediately suspend or permanently delete the User's account and deactivate their Shop in the event of: - violation of the Minecraft EULA, - activity contrary to Polish or EU law, - repeated failure to fulfill contracts with Buyers (documented complaints), - fraud attempts, chargebacks initiated in bad faith, - violation of the provisions of these Regulations. The User will be notified of the suspension by e-mail. The User has the right to appeal within 14 days of the suspension date by sending a message to: poczta@dpolit.pl.

1. The Administrator makes every effort to ensure the continuity of the Website. 2. In accordance with art. 353¹ of the Civil Code, the Administrator's liability towards non-consumer Users is excluded. 3. The Administrator is not responsible for lost profits (lucrum cessans) by the User.

1. The User installs the software (plugin) at their own risk. 2. The User is responsible for the confidentiality of their API key (Secret Key).

1. Complaints should be reported to poczta@dpolit.pl. The processing time is 14 days. 2. The User (Consumer) has the right to withdraw from the contract within 14 days.

1. All copyrights to the code and the Creepia brand belong to the Administrator. 2. It is forbidden to copy elements of the Website without consent.

1. The applicable law is Polish law. 2. Users will be informed about changes to the Regulations via e-mail with at least 14 days' notice. 3. Dispute resolution – ADR: In accordance with the Act of 23 September 2016 on out-of-court resolution of consumer disputes (implementation of Directive 2013/11/EU), the Administrator informs that a Consumer may use out-of-court dispute resolution methods. In case of a dispute between the Consumer and the Administrator, the Consumer may: - refer the matter to mediation conducted by the Trade Inspection (ihpoczta@uokik.gov.pl), - use the ODR (Online Dispute Resolution) platform available at: ec.europa.eu/consumers/odr, - apply to the Permanent Consumer Arbitration Court at the relevant Regional Trade Inspection Inspectorate. Use of out-of-court dispute resolution methods is voluntary. 4. Disputes between the Administrator and non-consumer Users shall be resolved by the court of general jurisdiction competent for the Administrator's registered seat.

1. Electronic services (access to the Platform, activation of Shop features) are fulfilled immediately upon payment confirmation, but no later than within 24 hours of payment being credited. 2. In the event of technical issues or failures, the Administrator undertakes to fulfill the service within 7 business days or to refund the payment. 3. The fulfillment time for orders in Users' sub-shops (e.g. issuing a rank on a Minecraft server) is determined individually by each User in their own Shop regulations. 4. If the service cannot be fulfilled, the User will be informed by e-mail to the address provided during registration.

1. A User who is a Consumer has the right to withdraw from the contract for electronic services within 14 days of its conclusion, without giving any reason. 2. The right of withdrawal does not apply to services whose performance has begun with the Consumer's express consent before the withdrawal period expired and after the Administrator informed them of the loss of the right of withdrawal (Art. 38(1) of the Consumer Rights Act). 3. To exercise the right of withdrawal, the User should inform the Administrator by sending an e-mail to: poczta@dpolit.pl with the subject: "Withdrawal from contract". 4. The statement should include: - Full name / login, - Account e-mail address, - Date of contract conclusion, - Withdrawal request. 5. Upon receiving an effective withdrawal statement, the Administrator will refund all payments received promptly, no later than 14 days from the date of receiving the statement, using the same payment method used by the Consumer. 6. Model withdrawal statement: "I hereby inform you of my withdrawal from the Creepia service contract concluded on [DATE]. Full name: [NAME]. Account e-mail: [EMAIL]."

1. Creepia enables Minecraft server owners to monetize through the sale of virtual goods. Users are obliged to strictly comply with the Minecraft End User License Agreement (EULA) available at: minecraft.net/eula. 2. What is permitted under the Minecraft EULA: - Selling ranks and badges of a purely cosmetic nature (e.g. colored names, prefixes, particle effects), - Selling skins, visual overlays and decorations that have no effect on gameplay, - Selling access to game modes available to all players (paid early access, not exclusivity), - Subscriptions providing access to cosmetic features. 3. What is NOT permitted under the Minecraft EULA (pay-to-win prohibition): - Items, weapons, armor or resources that provide an advantage in gameplay on survival, PvP or other competitive servers, - Access to commands or features that give an advantage over players who have not made a purchase, - The ability to bypass penalties or bans imposed by server administration, - Virtual currency exchangeable for items that provide an advantage. 4. Platform Administrator rights: The Creepia Administrator has the right to immediately block or remove a Shop that, in the Administrator's assessment, violates the Minecraft EULA. A block may also occur based on a report from Mojang Studios or other authorized entities. 5. The User acknowledges that Creepia is not affiliated with Mojang Studios or Microsoft Corporation and bears no responsibility for Mojang's decisions regarding EULA enforcement against specific servers.